Shipping Policy

Shipping Policy:

Thank you for choosing Meu Time ! We are delighted to provide you with an exceptional shopping experience. Please take a moment to review our shipping policy before placing your order.

Processing Time:
As these are personalised items, orders are usually processed within 4 to 6 business days after payment confirmation (this period corresponds to the time between payment and the order being prepared for shipping). Please note that during busy seasons or promotional periods, processing times may be slightly longer.

Shipping Methods and Delivery Times:
Delivery times may vary depending on your location, but generally take between 10 and 20 business days after processing, and may extend to 25 business days during peak seasons. Shipments to the Autonomous Regions may take longer. During peak seasons, this period may extend to 25 business days.

Tracking Your Order:
Once your order has been shipped, we will provide you with a tracking number via email or SMS, depending on your preferred method of communication. You can use this tracking number to monitor the delivery status of your order.

Shipping Costs:
Shipping is completely free worldwide!

International Shipping:
We offer free shipping worldwide! Please note that international orders may be subject to customs duties, taxes, or other fees imposed by your country's customs regulations. These fees are the responsibility of the recipient and are not included in the product price or shipping costs.

Address Accuracy:
To ensure smooth and timely delivery, please provide accurate and complete shipping information during checkout. We are not responsible for delays or delivery issues caused by incorrect or incomplete address details.

Delivery Delays:
While we make every effort to deliver your order within the estimated timeframe, certain factors, such as weather conditions, customs inspections or unforeseen circumstances, may cause delays beyond our control. In such cases, we appreciate your understanding and patience.

Lost or Damaged Orders:
In the rare event that your order is lost or damaged during shipping, please contact our customer support team immediately. We will work diligently to resolve the issue and offer appropriate solutions.

Order tracking and customer support:
For any questions or concerns regarding the shipping status of your order, please feel free to contact our customer support team via Live Chat, available in the bottom right corner of our website. We are here to help you every step of the way.

Please note that this shipping policy is subject to change without notice. Any updates or revisions will be posted on our website. By placing an order with us, you acknowledge and agree to abide by the terms and conditions outlined in this shipping policy.

Yours sincerely,
My Team